Privacy Policy

Effective Date: January 31, 2023

Mbira Technologies LLC respects the privacy of our website visitors. We believe it is important that you understand the kinds of data we collect about you, how we protect that data, and how it is used. We recognize the need for appropriate safeguards and management of Personal Data you provide to us. This Privacy Policy (“Policy”) sets forth the privacy principles Mbira Technologies follows with respect to your Personal Data.

This privacy statement covers all Personal Data (information that relates to or that can be used to identify you) by Mbira Technologies at its website https://www.mbira.com (the “Site”). This Policy does not describe information collection policies and practices of websites and platforms that we do not provide, own, or control, including those linked to or integrated with our Site. It also does not cover information you may choose to share with other users of the Site. We encourage you to review this Policy periodically. Your use of the Site constitutes your consent to the terms contained herein. We will periodically update this Policy, and any changes will be reflected here. We will notify existing customers of any material changes by email or via your account.

If you have any questions about this Policy or how we use your Personal Data, please feel free to contact us at contact@mbira.com.

Contents

What Personal Data Do We Collect and Why?

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When you use the Mbira Technologies Site, we may collect Personal Data you voluntarily share with us, including:

Please be aware we may also use your Personal Data:

The period for which we retain your personal information varies, depending on the type of personal information and the purpose for which it was collected. For example, we retain your order information for as long as you are a customer to ensure that you have access to your order history. The retention duration is limited to time necessary to fulfill the purposes for which the information was collected, in light of any restrictions or deletions you might request, as well as our need to address our legal obligations for rights. Please see Your California Privacy Rights below for more information.

Your Choices

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You may choose not to provide us with any Personal Data. In such an event, you may still be able to access and use some portion of the Site; however, you may not be able to access and use those portions that require your Personal Data.

Children’s Information

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The Site is not directed to children under the age of 18. We do not knowingly collect any personal information from children under the age of 18. If we learn that a child under the age of 18 has provided us with personal information, or that such personal information has otherwise been inadvertently collected, we will delete it in accordance with applicable law.

Who Do We Share Your Information with?

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We will not share your Personal Data with anyone outside Mbira Technologies. However, we may disclose information about you to a successor organization in the event of a merger, acquisition, bankruptcy, or other sale or disposition of all or a portion our assets. The successor organization’s use and disclosure of your personally-identifiable information will continue to be subject to this policy unless (i) a court orders otherwise, for example a bankruptcy court; or (ii) the successor organization gives you notice that your Personal Data will be subject to the successor organization’s own policy, along with an opportunity for you to opt out (which may cause you not to be able to continue to use our Services). If you submit Personal Data after such a transfer, that information may be subject to the successor entity’s policy.

Third-Party Sites

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The Mbira Technologies Site may contain links to other sites, such as LinkedIn. Please be aware that Mbira Technologies is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave the Site and to read the privacy statements of each and every website. This Privacy Policy applies solely to information collected by the Mbira Technologies Site.

Privacy Rights

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You have the right to request that we: provide you with access to your Personal Data, correct your Personal Data, or erase your Personal Data.

We will take reasonable steps to verify your identity before granting access to your Personal Data.

You may access and correct your online account information at any time by contacting our customer support team. If you wish to ask that we erase your account information, please email us at contact@mbira.com, but note that we may retain certain information as required by law or for legitimate business purposes.

California residents may have additional personal information rights and choices. Please see Your California Privacy Rights below for more information.

Effective July 1, 2023, Connecticut residents may have additional personal information rights and choices. Please see Your Connecticut Privacy Rights below for more information.

Effective July 1, 2023, Colorado residents may have additional personal information rights and choices. Please see Your Colorado Privacy Rights below for more information.

Nevada residents may have additional personal information rights and choices. Please see Your Nevada Privacy Rights below for more information.

Effective July 1, 2023, Utah residents may have additional personal information rights and choices. Please see Your Utah Privacy Rights below for more information.

Effective January 1, 2023, Virginia residents may have additional personal information rights and choices. Please see Your Virginia Privacy Rights below for more information.

Security

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To prevent unauthorized access or disclosure, to maintain data accuracy, and to allow only the appropriate use of your Personal Data, we utilize industry standard physical, technical, and administrative controls and procedures to safeguard the information we collect. However, you should recognize there is always some risk involved in the transmission of information over the internet or in a method of electronic storage.

Consent to Transfer

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The Mbira Technologies Site is operated in the United States. If you are located outside of the United States, please be aware that information we collect will be transferred to and processed in the United States. By using our Site, or providing us with any information, you fully understand and unambiguously consent to this transfer, processing, and storage of your information in the United States, a jurisdiction in which the privacy laws may not be as comprehensive as those in the country where you reside and/or are a citizen.

Contact Us

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If you have any questions or comments about this Policy, the practices or use of the Site, please feel free to contact us by phone at +1 833-508-3301; by email at contact@mbira.com; or by mail to the following address:

8 Thornton Road, Oakland, NJ 07436, Attn: Privacy Office

State Privacy Rights

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Information We Collect

We have collected the following categories of information in the past 12 months:

  1. Category of Personal Information: Contact information (including identifiers such as name and email address).
  2. Category of Personal Information: Internet information (including your browsing history on our site).

Your California Privacy Rights

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Effective Date: January 1, 2020

Amendment Effective Date: January 1, 2023

This Privacy Notice for California Residents supplements and is expressly made part of the information contained in the Mbira Technologies LLC Privacy Policy and applies solely to all visitors, users, and others who reside in the State of California (“consumers” or “you”). We adopt this Notice to comply with the California Consumer Privacy Act of 2018 (CCPA), as amended by the California Privacy Rights Act of 2020 (CPRA). Any terms defined in the CCPA or CPRA have the same meaning when used in this Notice.

The CCPA provides consumers (California residents) with specific rights regarding their personal information. This section describes your CCPA, as amended by the CPRA, rights and explains how to exercise those rights.

Right to Access Your Information

You have the right to request that Mbira Technologies disclose what personal information we have collected used or disclosed over the past 12 months.

Right to Request Deletion

You have the right to request that Mbira Technologies delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request (see the Exercising Consumer Rights section), we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.

Right to Correct Information

You have the right to request that Mbira Technologies correct your personal information if it is inaccurate.

Right to Non-Discrimination

We will not discriminate against you for exercising any of your CCPA, as amended by the CPRA, rights.

Exercising Consumer Rights

To exercise the consumer rights described above, please submit a verifiable consumer request to us by either:

Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information.

If you or an authorized agent submit a consumer request up to two times in a 12-month period at the toll-free number or website posted above, we will respond in accordance with the CCPA.

Be sure to provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.

Please describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.

Response Format

We will deliver our written response electronically. You may also request that we provide your personal information to another entity, to the extent it is technically feasible. In this case, we will deliver our written response to the identified entity electronically.

Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

Other California Privacy Rights

California’s "Shine the Light" law (Civil Code §1798.83) permits users of our Site that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to contact@mbira.com.

Your Connecticut Privacy Rights

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Effective Date: July 1, 2023

This Privacy Notice for Connecticut Residents supplements and is expressly made part of the information contained in the Mbira Technologies Privacy Policy and applies solely to all visitors, users, and others who reside in the State of Connecticut (“consumers” or “you”). We adopt this Notice to comply with the Connecticut Data Privacy Act (CTDPA). Any terms defined in the CTDPA have the same meaning when used in this Notice.

I. Disclosure of Personal Information

We disclose personal information to our service providers and contractors, as described in this Privacy Policy.

Mbira Technologies does not and will not sell the personal information of consumers. In the preceding 12 months, Mbira Technologies has not sold personal information.

II. Your Rights and Choices

The CTDPA provides consumers (Connecticut residents) with specific rights regarding their personal information. This section describes your CTDPA rights and explains how to exercise those rights.

Right to Access Your Information

You have the right to confirm whether a Mbira Technologies is processing your Personal Data and access such Personal Data, unless such actions would reveal a trade secret. You have the right to obtain a copy of your personal information from Mbira Technologies, in a portable, and to the extent technically feasible, readily useable format that allows you to easily transmit the data.

Right to Correct

You have the right to request Mbira Technologies correct inaccuracies in your Personal Data.

Right to Request Deletion

You have the right to request that Mbira Technologies delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request (see the Exercising Consumer Rights section), we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.

Right to Non-Discrimination

We will not discriminate against you for exercising any of your CTDPA rights.

Exercising Consumer Rights

To exercise the consumer rights described above, please submit a verifiable consumer request to us by either:

Only you, or a person that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information.

If you or an authorized agent submit a consumer request up to two times in a 12-month period at the toll-free number or website posted above, we will respond in accordance with the CTDPA.

Be sure to provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.

Please describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.

We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.

Response Format

We will deliver our written response electronically. You may also request that we provide your personal information to another entity, to the extent it is technically feasible. In this case, we will deliver our written response to the identified entity electronically.

Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

Your Colorado Privacy Rights

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Effective Date: July 1, 2023

This Privacy Notice for Colorado Residents supplements and is expressly made part of the information contained in the Mbira Technologies Privacy Policy and applies solely to all visitors, users, and others who reside in the State of Colorado (“consumers” or “you”). We adopt this Notice to comply with the Colorado Privacy Act (CPA). Any terms defined in the CPA have the same meaning when used in this Notice.

I. Disclosure of Personal Information

We disclose personal information to our service providers and contractors, as described in this Privacy Policy.

Mbira Technologies does not and will not sell the personal information of consumers. In the preceding 12 months, Mbira Technologies has not sold personal information.

II. Your Rights and Choices

The CPA provides consumers (Colorado residents) with specific rights regarding their personal information. This section describes your CPA rights and explains how to exercise those rights.

Right to Access Your Information

You have the right to confirm whether Mbira Technologies is processing your Personal Data and access such Personal Data. You have the right to obtain a copy of your personal information from Mbira Technologies, in a portable, and to the extent technically feasible, readily useable format that allows you to easily transmit the data.

Right to Correct

You have the right to request Mbira Technologies correct inaccuracies in your Personal Data.

Right to Request Deletion

You have the right to request that Mbira Technologies delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request (see Exercising Consumer Rights), we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.

Right to Appeal

You have the right to appeal if Mbira Technologies fails to take action regarding a request to exercise your consumer rights or declines to respond.

Exercising Consumer Rights

To exercise the consumer rights described above, please submit a verifiable consumer request to us by either:

Only you, or a person that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information.

If you or an authorized agent submit a consumer request up to two times in a 12-month period at the toll-free number or website posted above, we will respond in accordance with the CPA.

Be sure to provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.

Please describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.

We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.

Response Format

We will deliver our written response electronically. You may also request that we provide your personal information to another entity, to the extent it is technically feasible. In this case, we will deliver our written response to the identified entity electronically.

Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

Your Nevada Privacy Rights

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Effective Date: October 1, 2019

This Privacy Notice for Nevada Residents supplements and is expressly made part of the information contained in the Mbira Technologies Privacy Policy and applies solely to all visitors, users, and others who reside in the State of Nevada (“consumers” or “you”). We adopt this Notice to comply with the Nevada online privacy law. Any terms defined in the Nevada online privacy law have the same meaning when used in this Notice.

I. Disclosure of Personal Information

We disclose personal information to our service providers and contractors, as described in this Privacy Policy.

Mbira Technologies does not and will not sell the personal information of consumers. In the preceding 12 months, Mbira Technologies has not sold personal information.

II. Your Rights and Choices

Nevada Requirements

Nevada residents have certain privacy rights as specified under Nevada law. Our Privacy Policy and the privacy controls we offer to all users are in line with these laws—this notice assures we cover the Nevada-specific requirements.

Do Not Sell Notice

We do not sell your covered information, as defined under Chapter 603A of the Nevada Revised Statutes. If you still have questions about your covered information or anything else in our Privacy Policy, please contact us using the contact information below.

Your Utah Privacy Rights

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Effective Date: December 31, 2023

This Privacy Notice for Utah Residents supplements and is expressly made part of the information contained in the Mbira Technologies Privacy Policy and applies solely to all visitors, users, and others who reside in the State of Utah (“consumers” or “you”). We adopt this Notice to comply with the Utah Consumer Privacy Act (UCPA). Any terms defined in the UCPA have the same meaning when used in this Notice.

I. Disclosure of Personal Information

We disclose personal information to our service providers and contractors, as described in this Privacy Policy.

Mbira Technologies does not and will not sell the personal information of consumers. In the preceding 12 months, Mbira Technologies has not sold personal information.

II. Your Rights and Choices

The UCPA provides consumers (Utah residents) with specific rights regarding their personal information. This section describes your UCPA rights and explains how to exercise those rights.

Right to Access Your Information

You have the right to confirm whether Mbira Technologies is processing your Personal Data and access such Personal Data. You have the right to obtain a copy of your personal information from Mbira Technologies, in a portable, and to the extent technically feasible, readily useable format that allows you to easily transmit the data.

Right to Request Deletion

You have the right to request that Mbira Technologies delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request (see Exercising Consumer Rights), we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.

Right to Non-Discrimination

We will not discriminate against you for exercising any of your UCPA rights.

Exercising Consumer Rights

To exercise the consumer rights described above, please submit a verifiable consumer request to us by either:

Only you, your parent or legal guardian (for a child) or guardian or conservator, may make a verifiable consumer request related to your personal information.

If you submit a consumer request up to two times in a 12-month period at the toll-free number or website posted above, we will respond in accordance with the UCPA.

Be sure to provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.

Please describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.

We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.

Response Format

We will deliver our written response electronically. You may also request that we provide your personal information to another entity, to the extent it is technically feasible. In this case, we will deliver our written response to the identified entity electronically.

Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

Your Virginia Privacy Rights

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Effective Date: January 1, 2023

This Privacy Notice for Virginia Residents supplements and is expressly made part of the information contained in the Mbira Technologies Privacy Policy and applies solely to all visitors, users, and others who reside in the State of Virginia (“consumers” or “you”). We adopt this Notice to comply with the Virginia Consumer Data Protection Act (VCDPA). Any terms defined in the VCDPA have the same meaning when used in this Notice.

I. Disclosure of Personal Information

We disclose personal information to our service providers and contractors, as described in this Privacy Policy.

Mbira Technologies does not and will not sell the personal information of consumers. In the preceding 12 months, Mbira Technologies has not sold personal information.

II. Your Rights and Choices

The VCDPA provides consumers (Virginia residents) with specific rights regarding their personal information. This section describes your VCDPA rights and explains how to exercise those rights.

Right to Access Your Information

You have the right to request that Mbira Technologies disclose what personal information we have process and access the personal information. You have the right to obtain a copy of your personal information from Mbira Technologies, in a portable, and to the extent technically feasible, readily useable format that allows you to easily transmit the data.

Right to Rectification

You have the right to request that Mbira Technologies correct inaccuracies in your Personal Data.

Right to Request Deletion

You have the right to request that Mbira Technologies delete any of your personal information that we collected from you and retained or information that we obtained about you, subject to certain exceptions. Once we receive and confirm your verifiable consumer request (see Exercising Consumer Rights), we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.

Right to Non-Discrimination

We will not discriminate against you for exercising any of your VCDPA rights.

Exercising Consumer Rights

To exercise the consumer rights described above, please submit a verifiable consumer request to us by either:

Only you, or a parent or legal guardian (for a child), may make a verifiable consumer request related to your personal information.

If you or an authorized person submit a consumer request up to two times in a 12-month period at the toll-free number or website posted above, we will respond in accordance with the CDPA.

Be sure to provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.

Please describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.

We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.

Response Format

We will deliver our written response electronically. You may also request that we provide your personal information to another entity, to the extent it is technically feasible. In this case, we will deliver our written response to the identified entity electronically.

Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

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